Avant Legal Intake helps law firms answer more calls, capture better details, and move qualified matters forward—without adding headcount. It’s built for the reality of legal intake: high-stress callers, tight timelines, and the cost of “we’ll call you back.”

Our story

Every firm has a version of the same painful moment: a caller reaches out at the exact wrong time—after hours, during court, in the middle of a client meeting—and the phone goes to voicemail. The next morning, the message is vague, the number is hard to hear, and the opportunity has already moved on.

We built Avant Legal Intake to reduce that chaos. Not with a generic chatbot, but with an intake experience designed around how firms actually work: clear questions, consistent summaries, and a clean handoff to your team.

The goal isn’t to “sound like a robot.” The goal is to create a calmer, more reliable front door—so good prospects feel heard, and your staff starts the day with usable information instead of a backlog of voicemails.

What we believe

• Speed matters: A fast answer builds trust and keeps the conversation from drifting to the next firm.
• Clarity wins: Structured intake beats scattered notes and half-complete callbacks.
• Respect is non‑negotiable: Callers should feel taken seriously, even when your team is unavailable.
• Consent-first by default: Messaging is optional and only used when a caller explicitly agrees.

How Ava supports your intake

• Answer & capture: Ava answers 24/7 and collects structured information (contact details, matter type, urgency, and any firm-specific qualifiers you choose).
• Route or schedule: Based on your rules, Ava can book an appointment, send a summary to your team, or route the caller to the right destination.
• Clean handoff: You receive consistent summaries so your staff doesn’t have to replay voicemails or chase missing details.

Messaging consent is optional

If you choose to enable SMS confirmations or reminders, callers provide explicit consent during intake (for example, “May we send text confirmations/reminders?”). Consent is fully optional and is not required to book an appointment or submit a lead. Callers can opt out at any time—see our SMS Consent page.

Built with compliance in mind

We design intake flows with privacy and consent in mind and keep policy pages accessible on the site (Privacy, Terms, and SMS Consent). Your firm’s configuration determines what information is collected and how it’s used. This service is not a law firm and does not provide legal advice.

Company details

• Service: AI intake & appointment capture for law firms
• Policies: Privacy • Terms • SMS Consent