Our Story

Every firm has a version of the same painful moment: a caller reaches out at the exact wrong time—after hours, during court, in the middle of a client meeting—and the phone goes to voicemail. The next morning, the message is vague, the number is hard to hear, and the opportunity has already moved on.

We built Avant Legal Intake to reduce that chaos. Not with a generic chatbot, but with an intake experience designed around how firms actually work: clear questions, consistent summaries, and a clean handoff to your team.

The goal isn't to "sound like a robot." The goal is to create a calmer, more reliable front door—so good prospects feel heard, and your staff starts the day with usable information instead of a backlog of voicemails.

Avant wasn't built from the outside looking in. It was built by someone who spent years inside the intake process — answering after-hours injury calls, qualifying leads under pressure, and watching the same costly patterns repeat at firm after firm: voicemails that go cold by morning, callers who give up after one missed call, urgent matters that quietly route to a competitor while staff are off the clock. The questions Ava asks, the urgency she assigns, the way she hands off to your team — every detail is shaped by that real-world experience, not a generic AI template.

What We Believe

• Speed matters — A fast answer builds trust and keeps the conversation from drifting to the next firm.
• Clarity wins — Structured intake beats scattered notes and half-complete callbacks every time.
• Respect is non-negotiable — Callers should feel taken seriously, even when your team is unavailable.
• Consent-first by default — Messaging is optional and only used when a caller explicitly agrees.

How Ava Supports Your Intake

• Answer & capture: Ava answers 24/7 and collects structured information—contact details, matter type, urgency, and any firm-specific qualifiers you choose.
• Route or schedule: Based on your rules, Ava books an appointment, sends a summary to your team, or routes the caller to the right destination.
• Clean handoff: You receive consistent summaries so your staff doesn't have to replay voicemails or chase missing details.
• SMS confirmations (optional): With explicit caller consent, Ava sends appointment reminders and confirmations—reducing no-shows automatically.

Built With Compliance in Mind

We design intake flows with privacy and consent in mind and keep all policy pages accessible on the site. Your firm's configuration determines what information is collected and how it's used. Messaging consent is fully optional and is not required to book an appointment or submit a lead.

• Privacy Policy
• Terms of Service
• SMS Consent Policy

This service is not a law firm and does not provide legal advice.